{"id":3146,"date":"2020-01-06T10:52:13","date_gmt":"2020-01-06T15:52:13","guid":{"rendered":"https:\/\/www.yulexpress.com\/?p=3146"},"modified":"2020-01-06T10:52:13","modified_gmt":"2020-01-06T15:52:13","slug":"yul-chat-presentation-of-the-team","status":"publish","type":"post","link":"https:\/\/www.yulexpress.com\/en\/2020\/01\/yul-chat-presentation-of-the-team\/","title":{"rendered":"YUL Chat: presentation of the team"},"content":{"rendered":"<p>As we announced last December, a new online chat service is now available, <strong>YUL Chat.<\/strong><\/p>\n<p>In operation for a few weeks now, user feedback has shown the need for this service and the <strong>quality of it.<\/strong> Here are a few testimonials from passengers and partners:<\/p>\n<ul>\n<li><em>It was a courteous and excellent service considering the difficulty of questions about flights and the little information available to me! Excellent work! (Unknown visitor)<\/em><\/li>\n<li><em>This is the first time I have requested this service from France. Adapted answers, speed and efficiency in the exchange. BRAVO AYDA. I keep this recourse in mind for other questions about my future trips to Canada. Yours sincerely. (GV).<\/em><\/li>\n<li><em>Gloria gave me the exact information I needed according to my departure date and was super happy to help me! Thanks Gloria! \ud83d\ude00<\/em><\/li>\n<li><em>Biond was very helpful, gave me a clear answer with a suggestion too! Was very nice on top of that! Thanks YULsatisfaction team (Linda)<\/em><\/li>\n<li><em>\u00a0I&#8217;ve tried Chat twice so far and I must say the service is impressive. Even a touch of &#8220;humor&#8221; is very much appreciated (&#8220;Our parking lots never take time off!&#8221;). LOVE IT. (Martin &#8211; partner)<\/em><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Behind the keyboard are six agents who ensure that users find the answer to their question. A team that is very proud to be part of the YUL family, which you can discover below!<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3165 size-full\" src=\"https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en.jpg\" alt=\"\" width=\"700\" height=\"744\" srcset=\"https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en.jpg 700w, https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en-188x200.jpg 188w, https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en-240x255.jpg 240w, https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en-565x600.jpg 565w, https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en-15x15.jpg 15w, https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en-33x35.jpg 33w, https:\/\/www.yulexpress.com\/wp-content\/uploads\/2019\/12\/intranet-clavardeurs-en-42x45.jpg 42w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As we announced last December, a new online chat service is now available, YUL Chat. In operation for a few weeks now, user feedback has shown the need for this service and the quality of it. Here are a few testimonials from passengers and partners: It was a courteous and excellent service considering the difficulty&nbsp;[&#8230;]<br \/><a class=\"read-more\" href=\"https:\/\/www.yulexpress.com\/en\/2020\/01\/yul-chat-presentation-of-the-team\/\">Read More<\/a><\/p>\n","protected":false},"author":1552,"featured_media":3035,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"class_list":["post-3146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-honour-roll","publication-montreal-trudeau-express-en"],"new_scheduled_revision":"","_links":{"self":[{"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/posts\/3146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/users\/1552"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/comments?post=3146"}],"version-history":[{"count":5,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/posts\/3146\/revisions"}],"predecessor-version":[{"id":3167,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/posts\/3146\/revisions\/3167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/media\/3035"}],"wp:attachment":[{"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/media?parent=3146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/categories?post=3146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yulexpress.com\/en\/wp-json\/wp\/v2\/tags?post=3146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}