Honour Roll
Opening of the connection centre
As you can see every day, the number of passengers is growing at YUL and in order to offer a smooth and rapid experience for passengers, ADM began in 2017, the construction of a connection centre for transit passengers. It officially welcomed its first passengers yesterday, December 11, 2019. At the end of 2019, YUL […]
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Customer Satisfaction
Customer satisfaction: an impressive result !
YUL welcomes thousands of travellers every day and their satisfaction is the result of the work of the entire airport community. Every quarter we survey passengers about their experience at YUL. The latest report for the period of July to September (Q3 – 2019) shows that our efforts to provide a superior airport experience are […]
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Honour Roll
Vote for YUL!
The Skytrax World Airport Survey is the world’s largest airport customer satisfaction survey conducted by the international organization Skytrax. It is often referred as the Oscars of the airport industry. Every year, travellers from all over the world participate in this passenger satisfaction survey to determine the winners. Take a few minutes to vote for […]
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Customer Satisfaction
Computer failure of CBSA terminals
On July 28th, a failure of the Canada Border Services Agency’s (CBSA) Primary Inspection Point (BIP) computer system caused delays at border controls at all international airports across the country. YUL was not spared, while the impact of the blackout was felt in the early afternoon, particularly with the arrival of flights from Europe. All […]
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Construction Work
Construction begins on the REM station at YUL
YUL is committed to projects and innovation in order to inspire meaningful connections to passengers, and last Friday saw the launch of the construction of the future Réseau express métropolitain (REM) station, a structuring and ambitious project that is part of the cityside development program. For the benefit of travellers and Quebecers and in response […]
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Construction Work
Work on the multi-level parking lot
Please note that work is underway in the multi-level parking lot. The stake in the West Wharf began this week and is scheduled to end on Thursday, July 4th. You might hear some noise related to this work. We are sorry for the inconvenience. Thank you for your understanding.