Customer Experience

Vote for your colleagues in the YUL community!

Today, the Skytrax survey is launched to recognize the airport with the best airport staff in North America and we need your help!   With your vote, we stand a good chance to top this category, just like in 2020.    This survey is a unique opportunity to show the world that we are a welcoming airport […]
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Road Access

Plan your travels: roadwork on highway 13 from August 19 to 21, 2022

From August 19 to 21, 2022, the Ministry of Transportation will undertake roadwork, which will cause some closures on Highway 13. To adequately plan your travels to and from the airport, please consult Québec 511.   

Customer Experience

The YUL Pet Squad: A balm for anxiety

We have all experienced the anxiety of navigating a new airport environment. For a child, this anxiety can quickly become overwhelming, especially when the child requires special needs related to a disorder.    And so, in 2018, the YUL Pet Squad was born. Composed of volunteers from the Companion Animal Adoption Centres of Québec (CaacQ) and […]
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Honour Roll

A look back at the events of the last few weeks at YUL: Thank you to the whole community!

For the past several weeks, airports around the world have been rocked by an impressive travel recovery and a labor shortage that knows no boundaries. YUL is no exception.    We cannot forget the events of June 16, when lightning and thunderstorms paralyzed our operations for several hours, and those of June 28, when a […]
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Road Access

Plan your travels: Highway 13 closure from July 15 to 18, 2022

From July 15 to 18, 2022, the Ministry of Transport will undertake road work, which will result in the complete closure of Highway 13 southbound in Montreal and Dorval.    To adequately plan your travels to and from the airport, please consult Québec 511. 

Intercom

Update on the requirement to wear a mask in the terminal

As of June 18th, 2022, masks will no longer be required to be worn in public indoor areas of the terminal, nor in the parking shuttles. Transport Canada is maintaining the requirement to wear a mask for all regulatory processes, including: Passenger and non-passenger screening security checkpoints (NPS and NPSV); Boarding; The flight; The customs […]
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Honour Roll

BAGsort (BAGWARE) IT Migration Project: important milestones reached

The pandemic is far from having slowed down the innovation of our colleagues at Alstef Canada! On the contrary, for two years now, its teams, with the involvement of ADM and numerous partners from the airport community, have been multiplying their IT victories, up to the very last one, a complete upgrade of the IT […]
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Road Access

Plan your travels: Highway 13 closure from May 27 to 30, 2022

From May 27 to 30, 2022, the Ministry of Transport will undertake road work, which will cause the complete closure of Highway 13 in both directions.  To adequately plan your travels to and from the airport, please consult Québec 511. 

Road Access

Plan your travels: Highway 13 closure from May 20 to 24, 2022

From May 20 to 24, 2022, the Ministry of Transport will undertake road work, which will cause the complete closure of Highway 13 in both directions.  To adequately plan your travels to and from the airport, please consult Québec 511.  To learn more about this announcement, click here (in French only).  

Intercom

Airside employees: your health and safety are important to us!

With the resumption of air traffic this summer season, we would like to remind you of the importance of remaining vigilant and sensitive to health and safety issues that may arise in the course of your work. Here is a reminder of a few things you should do to continue to protect yourself, your colleagues […]
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